We want your time at York Hospital to be as comfortable and convenient as possible. That’s why we’ve prepared a wide range of helpful, welcoming amenities—so that whether you’re visiting or checking in, you’ll feel right at home.
General amenities
We’re proud to bring our community dining space to life by featuring local artists’ work. Galleries are changed several times a year and are also featured online.
An ATM is available just outside the dining room should you need it.
Upon entering York Hospital’s main entrance, you’ll be greeted by a concierge. The concierge provides directions and personal escorts to hospital service areas; helps arrange certain hospital services, such as wheelchair rentals; and assists with other needs like hotel reservations and local dining recommendations. Contact the concierge desk by dialing extension 2094 from any in-house phone or calling
York Hospital’s award-winning dining service team is legendary in the community, offering a variety of delicious foods to satisfy any palate.
All locations offer ample, free parking for patients and guests.
The Serenity Garden outside the Surgery Center is a relaxing spot for privacy, comfort, and reflection.
Located in the Apothecary, York Hospital’s gift shop offers cards, gifts, toiletries, and more.
We are pleased to provide auxiliary aids, devices, and interpretation services for patients who do not communicate verbally or in English. All York Hospital practices and care teams offer interpreter services (including ASL) either in-person or via video. Please reach out to your provider for assistance.
York Hospital offers free wireless access anywhere in the hospital building, so feel free to use your laptop or smartphone in public areas.
Patients and families are welcome to relax in any of our comfortable waiting areas around the hospital—some of which are equipped with waterfalls, massage chairs, beverage stations, and snacks.
Located on the second floor around the corner from both the Biewend and Strater inpatient areas, the Loving Kindness Room is designed to provide an oasis of quiet for patients, families, and staff when they need time for reflection, peace, prayer, meditation, or clergy visits. The room has comfortable seating, reflective reading materials, and a quiet atmosphere. It’s available for use at any time—simply look for the Loving Kindness sign on the door.
In addition to the phones in patient rooms, a pay phone is available for general use on the second floor as you enter the Hancock entrance of the hospital.
You can fill your prescriptions and purchase a variety of over-the-counter medications at our full-service community pharmacy. In addition to competitive pricing and friendly service, we offer convenient home delivery.
Need a newspaper, book, or someone to chat with? Our room service volunteers are here to help. For more information, call extension 2221 from any in-house phone or call (207) 363-4321.
We want to ensure your spiritual needs are met while you’re with us. Our chaplain and volunteer clergy members (who represent several faith traditions) are ready to provide comfort, guidance, and answers. We also offer complimentary Reiki services to help you relax and manage stress.
If you’d like to tour the hospital or a specific service area, we’re here to help. Contact our Community Relations office for information at (207) 351-2385.
York Hospital offers free transportation for patients to and from appointments at York Hospital, our practices, and community sites within our service area.
Inpatient amenities
At York Hospital, we know that a peaceful environment helps promote rest and healing, which is why you’ll enjoy a private room during your inpatient stay.
York Hospital’s Dining and Nutrition team provides delicious and nutritious meals that are prepared fresh in-house to aid in your recovery. Our room service program even allows you to order your meals whenever you want. You will receive a menu upon arrival. If you are on a special diet prescribed by your doctor, we’ll provide a menu tailored to your specific needs.
To request your meal, simply call extension 3663 (FOOD), and someone will take your order. If you have difficulty making menu selections, a member of the dietary staff will be happy to help you.
TV sets are provided for each patient. To reduce noise for other patients, we recommend using headphones (available free of charge), and TVs must be turned off by 11:30 p.m.
Each patient is provided a telephone by their bedside. Family and friends may call you at any time by dialing
Note: Cell phones may be used in the hospital, though usage may be restricted in some areas. We ask you to be respectful around anyone trying to sleep.
Surgical patients may enjoy complimentary pre-op and post-op Reiki treatment. Reiki is a Japanese technique for stress reduction and relaxation that also promotes healing of mind, body, and spirit. Services are provided through our Wellness program.
To make your stay as comfortable as possible, we offer a free room service program. You can request daily newspaper delivery, watch DVD movies, play games, listen to music, read a book, chat with a volunteer, enjoy a Reiki session, or shop in our gift shop/apothecary. For more information, call extension 2221 from any in-house phone or call